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Store Policy

Customer Care

Jax and Rose Bonsai was founded in 2022 from two back yard enthusiasts after many years creating and loving the art of bonsai.

We pride ourselves in only selling the best quality and healthy bonsai plants.

We raise most of our plants by hand and maintain them every day individually for quality care.

We provide Potted Bonsai Plants to bonsai lovers all over the Sunshine Coast.

We also supply Kunara Market Place Nursery in Forest Glen Qld with our beautiful bonsai plants and pots.

We love getting out in our community and displaying bonsai plants for sale at various shows and events held on the Sunshine Coast. We love meeting and chatting to Sunshine Coast Bonsai Enthusiasts like ourselves and providing as much information as we can on how to look after and maintain bonsai.

We will provide an updated list of events coming soon that you can find us at on the Sunshine Coast on the home page as they get closer to the event :)

If you have any questions regarding special gift ideas or how we can make your purchase a little bit extra special please contact us anytime..

We have a chat box at the bottom of our website or you can email anytime. :)

Privacy & Safety

Information You Provide About You.

We collect personal and Non-Personal Information about you when you make a transaction, called Transactional Data. We may collect various kinds of Personal Information including your name, e-mail address, address, and phone number. When you make purchases from our Site. We may collect purchasing information such as product orders, shipping address(es), and credit card information.

We DO NOT sell, rent or disclose information or make it possible for other parties to contact them directly without our guests' consent, Except as disclosed in this policy

Processing Transaction

We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an Online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities (such as banks) as is necessary to process credit card payments or other purchasing or delivery systems.

Your Personal Information.

We respect your rights to access personal information we have collected about you at any time and make changes you deem appropriate.

Personal details can be changed at any time by contacting our customer care department by e-mail to    

Legal Requirement.

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

  1. conform with the law, respond to claims or comply with legal process served on the site;

  2. protect and defend our rights or property, the Site, our employees, guests or the public

Third Party Sites.

We provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages.

Please note: Third party Web sites' privacy policies may differ from those of ours. We encourage you to review and understand their privacy practices before providing them with information.

Cookies And Other Tracking Methods.

We track traffic patterns throughout the URL's (web-sites) registered to us. We may use a feature of your browser called a 'cookie'. Cookies by themselves cannot be used to find out your identity or the identities of any of our users - they only identify your computer to our servers when you visit our site.

Cookies are small pieces of information stored on your hard drive, not on our site, to help you navigate a website as easily and as quickly as possible.

Newsletters, Subscriptions and General Information.

When you share your email or contact details with us you will be added to our database.  It is our policy to send you from time to time promotional or newsletter emails that include information about new products and services. You may un-subscribe anytime.  


We use industry-standard methods to protect your personally identifiable information from access, loss, misuse, alternation or destruction by any unauthorised party. 

We will not be held responsible for any loss or damage caused by third party websites or any loss of personal information from our website.. When you submit your personal information onto our website you do so at your own risk..


Amendments to this policy will be posted on this web-site and will be effective when posted.

If you have any further queries, please contact us at

The content of this website is general and is provided for information purposes only. 

JAX AND ROSE BONSAI does not give any warranties on its accuracy or completeness and makes no representations in relation to this website. 

JAX AND ROSE BONSAI does not warrant any computer viruses or other problems that may occur and they accept no liability arising from you using or accessing this website.

You use this website at your own risk.


Limitation of Liability 

Subject to the provisions of consumer protection legislation that cannot be excluded, JAX AND ROSE BONSAI accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete, or misleading. To the fullest extent permitted by law, JAX AND ROSE BONSAI will not be liable for any loss, damage, cost, or expense incurred in or arising by reason of any person relying on the information on this website. 

We aim to collect correct information supplied on our website however mistakes do sometimes occur, this is not our intention.

 JAX AND ROSE BONSAI can and will make improvements or change from time to time in the information, services and products and other displayed materials on this website at any time and without notice.


All content on this website is the property of JAX AND ROSE BONSAI Including all text, all graphics, logos, all photographs, video clips,  audio and data .  It is protected by Australian and international copyright laws. All or any of the content on this website cannot be used without JAX AND ROSE BONSAI WRITTEN CONSENT.


Third Party Websites 

JAX AND ROSE BONSAI  may include Third party links on this website owned by other company’s or businesses. JAX AND ROSE BONSAI  is not in any way responsible for the material contained on these sites or for any damage, offence or loss caused as the result of visiting these websites. 

Wholesale Inquiries

If you are a business looking at wholesale products and prices, please email to see if we can help you with your needs.




Payment Methods

Payment Methods

Credit / Debit Cards

Offline Payments

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